Privacy Policy

Effective Date: January 1, 2026 · Last Updated: March 2026

Drivyn Direct Inc. ("Drivyn," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By using our website or services, you agree to the practices described in this policy.

1. Who We Are

Drivyn Direct Inc. is a Canadian company that builds websites, AI systems, and automation tools for local service businesses. We are based in Canada and our services are offered primarily to Canadian businesses.

Business Name: Drivyn Direct Inc.
Country: Canada
Contact: drivewithdrivyn@gmail.com

2. Information We Collect

We may collect the following categories of personal information:

Contact information — name, email address, phone number, and business name provided when you fill out a form, book a call, or contact us directly.
Business information — your industry, location, website URL, and details about your business that you share with us during onboarding or consultations.
Usage data — pages visited, time spent on site, referring URLs, browser type, and IP address collected automatically when you visit our website.
Communication data — emails, messages, and notes from calls or conversations with our team.
Payment information — billing details processed securely through our payment processors. We do not store full credit card numbers on our servers.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our services
Respond to inquiries and communicate with you about your project
Process payments and manage billing
Send you updates, reports, and information relevant to your account
Send marketing communications (only with your consent — you may opt out at any time)
Analyze website usage to improve our content and user experience
Comply with legal obligations and protect our legal rights

4. Legal Basis for Processing (PIPEDA)

We collect and process your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). We rely on the following bases:

Consent — when you submit a form, book a call, or opt in to marketing communications
Contractual necessity — to deliver services you've engaged us for
Legitimate interests — to improve our website and protect against fraud
Legal obligation — where required by applicable law

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service providers — third-party tools we use to deliver our services (e.g., CRM platforms, email providers, analytics tools, payment processors). These providers are contractually required to protect your data.
Legal authorities — if required by law, court order, or to protect the rights and safety of Drivyn or others.
Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

6. Third-Party Tools We Use

Our website and systems may use the following third-party services, each subject to their own privacy policies:

Google Analytics — website usage tracking
Google Ads — advertising and retargeting
GoHighLevel (GHL) — CRM, SMS, and automation platform
Stripe — payment processing
Calendly or similar — appointment scheduling

7. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience and collect usage data. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features on our site.

We use:

Essential cookies — required for the site to function
Analytics cookies — to understand how visitors use our site (e.g., Google Analytics)
Marketing cookies — to deliver relevant advertising

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client data is generally retained for a minimum of 2 years after the end of an engagement. You may request deletion of your data at any time (subject to legal exceptions).

9. Your Rights

As a Canadian resident, you have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Withdraw consent to certain uses of your information
Request deletion of your personal information (where legally permitted)
Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC)

To exercise any of these rights, contact us at drivewithdrivyn@gmail.com. We will respond within 30 days.

10. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, loss, or disclosure. These include encrypted data transmission (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are intended for adults and business owners. We do not knowingly collect personal information from individuals under the age of 16. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.

12. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before submitting any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

Email: drivewithdrivyn@gmail.com
Business: Drivyn Direct Inc.
Country: Canada